Lakeside Animal Hospital Ltd
Evaluated on 11/06/2008
Dear Ms. Engebose and Team,

Congratulations on your renewed AAHA accreditation! It is a privilege to be counted among the 17% of small animal practices in the United States and Canada that are AAHA-accredited. It is also a responsibility to the pet loving public, as well as to our peers, we represent the best in veterinary medicine. Let us strive to uphold this high quality of patient and client care throughout our daily routines. I hope you will find this summary letter an adjunct to the evaluation and a springboard to continuous improvement.
The following were noted as outstanding components of your evaluation:

• You have well-written standard operating protocols.

• The staff exhibited admirable teamwork.

• The practice exemplifies good implementation of the AAHA standards of excellence.

• The hospital is sparkling clean and fresh smelling, an important criterion to new and existing clients!

Please remember that the standards include many items that veterinary hospitals implement to different degrees. Our common goal is to provide continuously improving, quality patient care.

Again, job well done! Keep up the great effort and let me know how your practice progresses with our recommendations. Please feel free to contact me if you have any questions.

Regards,
Mr. Mat Kimmes, CVT
(720)210-7463